LEGAL INFORMATION
Effective date: August 15, 2026
The current Home-page inquiry form takes no payment. Before any payment, the customer receives a Placement Order stating price, spot, display term, deliverables, the start trigger, and any special cancellation terms.
CANCELLATION AND REFUND TIMING
Before custom work begins, a customer may receive a full refund less only a specifically disclosed, non-recoverable processor fee where lawful. Custom work begins when, after acceptance of the Placement Order and receipt of payment, YALTACARE starts artwork preparation, proof production, technical placement preparation, or publication, whichever occurs first. After custom work begins, customized fees are non-refundable except for YALTACARE failure, an express term of the accepted Placement Order, or where law requires otherwise.
DELIVERY AND CORRECTIONS
If YALTACARE cannot deliver the confirmed placement and no written alternative is accepted, it will refund the amount paid for the affected undelivered services. If part of the placement has already been delivered, any refund is limited to the reasonably allocable undelivered portion. A material interruption caused solely by YALTACARE is ordinarily remedied by a make-good extension equal to the verified unavailable period, consistent with the Advertising Terms. YALTACARE corrects its own errors without charge. Advertiser errors or requested changes after written proof approval may require a new fee and are not refundable.
REFUND REQUESTS
Submit refund requests through the native Home-page form with identifying order details. Approved refunds are returned to the original payment method within 10 business days of approval; bank or Stripe timing is outside YALTACARE’s control. Nothing limits non-waivable statutory rights or valid card-network dispute rights.